Shipping & Returns


Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-Returnable Items

Personal care and beauty products cannot be returned. We also do not accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. 



Orders less than $300 will be charged a flat rate fee of $10. We offer free shipping on orders over $300 and on all Skinbetter products. We also honor any promotions that are run by the skincare brand direct website.

Orders can also be picked up at 4201 Wilson Blvd, Suite 250, Arlington VA 22203 within 24-48 hours of purchase.

If you have any questions, please contact us at